Frequently Asked Questions

Everything you need to know about OISELLE gear and your order.

What is the best way to care for my OISELLE technical apparel?

To preserve the longevity of our technical fabrics, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down the moisture-wicking properties.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your gear for an upcoming race or event.

What is your return and exchange policy?

We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' are not eligible for return.

How do I find the right size for my body type?

We provide a comprehensive size guide on every product page that includes measurements for bust, waist, and hips. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a compression feel.

Do you offer international shipping?

Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and weight of the package.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options including PayPal, Apple Pay, and Shop Pay installments.