Returns & Exchanges

At OISELLE, we want you to love your gear as much as your run. If you are not completely satisfied, we offer free returns and exchanges on all unworn items within 30 days of purchase.

1

Start Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase.

2

Choose Your Option

Select the items you wish to return or exchange and indicate the reason for the return to generate your prepaid shipping label.

3

Pack and Ship

Securely pack your items in the original packaging if possible, attach the prepaid label, and drop it off at any authorized carrier location.

4

Refund Processing

Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing